30-Day Refund Policy

1. General Policy

At PublishMint, we stand behind the quality of our work. We offer a 30-day refund window for our standalone digital products. If you are not satisfied with your purchase, you may request a refund within 30 days of the original purchase date.

2. Processing Time

Once a refund request is approved, please allow 3–5 business days for the funds to be processed and returned to your original method of payment via Razorpay.

3. Custom Services

Please note that this 30-day refund policy applies strictly to standalone digital products. Refunds for custom "done-for-you" services, strategy sessions, and bespoke product creation are handled individually per the terms outlined in your specific service agreement or contract.

4. Abuse Monitoring

To protect our business and intellectual property, we actively monitor refund requests for abuse. Customers who repeatedly purchase and refund products may be blocked from future purchases at our sole discretion. We reserve the right to deny a refund if we detect fraudulent activity or policy abuse.

5. How to Request a Refund

To initiate a refund, please contact our support team at kousaralom.6505@gmail.com with your order details and reason for the request.